This is a PA Privacy Policy
Effective Date: June 1, 2026
1. Introduction
The Doug Bair Real Estate Team ("we," "us," or "our") is committed to protecting the privacy of our clients, leads, and website visitors. This Privacy Policy describes how we collect, use, share, and protect your personal information when you interact with us through our website, SMS, email, voice calls, or AI-powered communication tools.
2. Information We Collect
2.1 Information You Provide
We collect personal information that you voluntarily provide, including:
Full name
Phone number (mobile and/or landline)
Email address
Property address or search criteria
Financial or mortgage qualification information (only if voluntarily provided)
Communication preferences
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address and browser type
Pages visited and time spent on our site
Referring website or source
Device type and operating system
2.3 Information from AI & Automated Systems
When you interact with our AI voice or chat agents, we may collect and retain:
Conversation transcripts or call recordings
Inquiry details and property preferences expressed during interactions
Appointment scheduling information
3. How We Use Your Information
We use the information we collect to:
Respond to your real estate inquiries and provide requested services
Send SMS, email, and voice communications as consented to by you
Schedule and confirm property showings and consultations
Send property alerts and listing updates matching your criteria
Improve our AI agents and communication quality through conversation review
Comply with applicable real estate licensing, legal, and regulatory requirements
Maintain records as required by Pennsylvania real estate law
4. SMS Data Usage & A2P Compliance
We collect your mobile phone number solely for the purpose of communicating with you about real estate services. In compliance with A2P 10DLC carrier requirements and CTIA guidelines:
We do not sell, rent, lease, or share your mobile phone number with third parties for their own marketing purposes
Your mobile number is used exclusively to send messages related to our registered SMS campaign
We maintain records of your opt-in consent as required by carrier regulations
Our SMS program is registered with major U.S. wireless carriers through the 10DLC registration process
5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
5.1 Service Providers
We use trusted third-party platforms and tools to operate our business, including CRM software, email platforms, and SMS/voice communication providers. These providers are contractually obligated to protect your data and use it only to provide services on our behalf.
5.2 Real Estate Transactions
As part of a real estate transaction, we may share your information with other licensed real estate professionals, lenders, title companies, or inspectors as necessary to complete your transaction.
5.3 Legal Requirements
We may disclose your information if required by law, court order, or to comply with Pennsylvania real estate licensing obligations.
6. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and fulfill our record-keeping requirements under Pennsylvania real estate law. SMS consent records are retained for a minimum of 4 years in compliance with TCPA and carrier guidelines.
7. Your Rights & Choices
You have the right to:
Opt out of SMS communications at any time by replying STOP
Opt out of email communications by using the unsubscribe link in any email
Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to legal retention requirements
To exercise these rights, contact us at [email protected] or 267-450-2803.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our AI and CRM platforms utilize industry-standard encryption and access controls.
9. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may adjust your browser settings to decline cookies; however, some features of our website may not function properly without them.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will promptly delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
The Doug Bair Real Estate Team
Email: [email protected]
Phone: 267-450-2803
Website: www.dougbairteam.com
Bucks County & Montgomery County, Pennsylvania
This Privacy Policy was prepared in accordance with Pennsylvania state law, TCPA, CTIA A2P 10DLC guidelines, and applicable federal regulations.
